Directives, delegations, policies, certifications, licences, training records, credentials, and agreements in one hub.
Staff Compliance Tracking
Assign required documents to staff. Track completion, flag gaps, and verify evidence uploads.
Automated Reminders
Email reminders before renewal dates. Status-based alerts ensure nothing falls through the cracks.
Expiry and Renewal Dashboard
See what is overdue, due in 30 days, or pending signature at a glance. Compliance score at the top.
Clinic Team Access
Give your clinic team the right access. Admins manage clinic-wide records; members see their own requirements and requests.
Export and Audit-Ready
Export records to CSV for audits or reporting. Filter by type, status, category, or assignee.
Certifications and Credentials
Track professional certifications, licences, and credentials with issuing authority and reference numbers.
Secure and Private
Secure authentication. No patient health information stored. Operational compliance tracking only.
Simple to set up, powerful to use
Create your clinic – Sign up, name your organization, and invite your team in under 2 minutes.
Add your documents – Upload directives, policies, certifications, and credentials. Set renewal dates and assign to staff.
Stay compliant – Get reminders before deadlines, track completion gaps, and export for audits.
Built for your team
Keep your clinic's documents, staff training and renewals clear for everyone on your team.
Clinic Owners – See your clinic's documents, staff requirements and outstanding gaps
Office Managers – Manage reminders, staff training and audit exports for your clinic
Medical Directors – Review and sign your clinic's directives and oversee renewals
Nurse Practitioners – Track your own certifications, training and assigned directives within your clinic
Data Security and Privacy
What we do
All data transmitted over HTTPS with TLS encryption
File uploads stored in encrypted cloud object storage
Role-based access: clinic administrators see clinic-wide records; members see their own
Your clinic's data is isolated from other organizations
OAuth authentication (no passwords stored)
Payment processing via PCI-DSS Level 1 certified Stripe
What we do not store
No patient health information (PHI)
No clinical records or patient charts
No personal health numbers or OHIP numbers
No credit card numbers
Frequently Asked Questions
Does Back Office Hub store patient health information?
No. Back Office Hub tracks operational compliance documents only: directives, policies, certifications, staff credentials, and agreements. It is not an electronic health record.
How is my data transmitted and stored?
All data is transmitted over HTTPS with TLS encryption in transit. File uploads are stored in encrypted cloud object storage. Database records are stored on managed cloud infrastructure.
Who can access my clinic's data?
Access is role-based. Clinic administrators can view clinic-wide records, while regular members can view their own requirements and requests. Your clinic's data is isolated from other organizations. Platform administrators can view organizational data for support purposes only.
Where is my data hosted?
Data is stored on managed cloud infrastructure. For specific hosting location details, contact us at healthopsrx@gmail.com.
Is Back Office Hub PHIPA-compliant?
Back Office Hub does not store patient health information, so PHIPA obligations related to PHI custody do not apply to the data within this system. We follow security best practices including encryption in transit, role-based access control, and organization-level data isolation.
Who operates Back Office Hub?
Back Office Hub is operated by SKR Nursing Professional Corporation, based in Ontario, Canada.
Built for Canadian healthcare clinics
"We built Back Office Hub because we needed it ourselves. After years of running a clinic on binders and spreadsheets, we built the tool we wished existed."